Help Center

All the help you need to buy glasses online

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service@eyecedar.com

Order Tracking

Order Tracking

Track the shipping status guarantee of your eyewear orders in real time experience.

Shipping & Returns

Shipping & Returns

Discover the best shipping methods, and learn about easy returns.

Quality Warranty

Quality Warranty

Provide 365 day quality to give you a satisfactory shopping.

FAQs

Ordering

How to Buy Glasses Online? How long will my order be shipped? How long will it take to receive my order? How do I track my package? Can I cancel my order?

Frames

How can I choose the right frame? What frame material is right for me? Can I order frames without lenses? I don't have a prescription; I would just like the frames. Can I get non-prescription lenses fit into the frames? What do the numbers printed on my frame mean?

Lenses

What lens tint is right for me? What are Polarized lenses? What is a blue light blocking lenses? What are photochromic lenses? What are the lenses made of?

Prescriptions

Can I order frames without prescription lenses? How do I order non-prescription glasses? What if I have an astigmatism? Do you offer progressive lenses? Can you fill prescriptions with prism corrections?

Payment

What forms of payment do you accept? Is the Payment page Secure?

Shipping

How much is shipping? When can I expect my glasses to arrive? Payment & Gift Cards About Eyecedar Rewards

Return

What is your return policy? Do you have a warranty? I've received my glasses but would like to return them. How can I do this?

Gift Cards

Do you sell gift cards? How do I use my gift card? Do you send physical gift cards? What if I want to give the gift card myself? How do I check the balance on my gift card?

Store Points

How do I use my store credit? How to get points? How much are my points worth?